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Challenges Of The Future - The Rebirth Of Small Independent Retail In America

Client National Bicycle Dealers Association
Date Sep 27, 2007
Access Public

Description

Presentation to the National Bicycle Dealers Association (NBDA) in Las Vegas (NV).

More than 95% of all retailers have only one store. Almost 90% have sales less than .5 million and more than 98% have less than 100 employees. Quite a market! And yet, still very much unable to understand the need to play a bigger role.   The fear and the hope of what’s ahead are what independent retailers face every day. Trends like personalization – or what Toffler calls “demassification” – value equation – price, speed, convenience, assortment, service, knowledge – increased competition – coming from everywhere – changing demographics – the aging of America, the growth of the Hispanic population, the increasing importance of Gen Y – community activism – we are seeing push back on large retail developments and the impact they have on quality of life in many communities – health care costs – reaching a crisis stage in America – changing consumer attitudes and behavior.....

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